Hickling & Associates

Dialogue Architects

We...

Facilitate Change

Our impartial facilitation creates an environment of openness and trust. We take responsibility for the process so that you can engage fully in the discussion and focus on the issues which matter to you.

Manage Complexity

Multiple issues, many points of view, conflict and uncertainty, all add up to create multifaceted and complex situations. We have a track record of helping people like you navigate this tricky terrain.

Build Consensus

We believe that it is possible to get beyond agreeing to disagree. We help you to open up new and more creative conversations that move beyond the well established positions and find common ground.

Our Services

Consultation

We design all our processes in response to the needs of our clients. Our expertise turns a desire to engage with stakeholders into a collaborative process that delivers on agreed outputs and outcomes.

Facilitation

With our experience of facilitating all sorts of interactive events, we find varied and creative ways of giving all participants the opportunity they need to express themselves and make a difference.

Team Building

One off events and ongoing processes designed to help your team evolve into a cohesive unit which respects each other’s individual contributions. Everything we do is bespoke and developed through close consultation with you.

Training

In collaboration with universities & organisations throughout Europe we have developed highly engaging training programs which cover all aspects of process design, facilitation skills and conflict resolution.

Mediation

Whatever the issue, mediation often brings about a lasting solution without the need for legalities. It is voluntary, and because the solution is desired by both parties, it is more likely to be adhered to.

Our Approach

Our Clients

Agricultural & Horticultural Development Board
Agricultural & Horticultural Development Board
Agricultural & Horticultural Development Board
Agricultural & Horticultural Development Board
Agricultural & Horticultural Development Board
Agricultural & Horticultural Development Board
Agricultural & Horticultural Development Board
Agricultural & Horticultural Development Board
usaid logo
Agricultural & Horticultural Development Board
Agricultural & Horticultural Development Board
Agricultural & Horticultural Development Board
Agricultural & Horticultural Development Board
Agricultural & Horticultural Development Board
Agricultural & Horticultural Development Board

Have any questions?

We offer your initial consultation free

T: +44(0) 1926 356146

Brendan Hickling

SENIOR
CONSULTANT


Our Projects

Stakeholder Dialogue

The Design and facilitation of a series of three stakeholder workshops in Uganda, as part of the development of the Uganda National Seed Policy and Strategy. This process was initiated in collaboration between ISSD Uganda, USAID & PASIC on behalf of the Ministry of Agriculture, Animal Industry & Fisheries.

Client: Integrated Seed Sector Development

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Process Architecture

Training

Over three days this professional training course focuses on the holistic design and management of interactive engagement processes. Participants are introduced to the underlying principles, methods and tools which are widely used in the field and then given the opportunity to apply them to real projects which they themselves are involved in.

Clients: Wageningen Academy & Leuven University

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National Fertiliser Guidance Revision

Collaborative Process Audit

This process design workshop also had significant aspects of training and team building. Hickling & Associate’s role was to introduce process and workshop design tools to the team which was responsible for the revision of UK National Fertiliser Guidance. The team used these tools to collaboratively map out the timeline and agendas for the whole process as well as individual workshops.

Client: Agricultural & Horticultural Development Board

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Testimonials

 Brendan is one of the most motivated, innovative and experienced process managers I've met in my career so far. 

Karel Stevens

Project manager at the Flemish Land Agency

 Brendan very effectively facilitated a 1-day workshop comprising senior professionals on a complex subject. He and his selected team prepared themselves very well, kept us on time and helped us to move forward as a group toward the next steps. 

Mark Huisenga

Senior Program Manager at USAID

 Brendan was our trainer for three courses of "Faciliteren interactieve werkprocessen". These were very useful and successful courses for our success with SE-lite (Systems Engineering-lite) We will surely repeat these courses in the future.

Daan Alsem

Senior Project Manager at Royal HaskoningDHV